Service 02 — MCO

Operational readiness for your automation and security systems

A frozen supervision screen, a faulty PLC, cameras that stop reporting: on an industrial, hospital or military site, every failure has a cost. MCO Facilities provides preventive and corrective maintenance for your technical installations, with 24/7 on-call support and a contact who knows your site.

Our scope

What ourMCO covers.

Automation and supervision

Schneider Electric and other PLC brands, SCADA supervision (PCvue), program backup and updates, retrofit of obsolete PLCs.

Video protection

Hikvision and Dahua cameras and recorders, dedicated servers, video supervision platforms (CASD), stream-loss monitoring.

Intrusion alarms

Honeywell Galaxy and Vanderbilt control panels: troubleshooting, programming, extensions.

Temperature monitoring

Certified JRI My Sirius integrator for laboratories and regulated enclosures.

Networks and power

Copper and fibre optic networks, equipment power supply, testing and acceptance.

Method

How wework.

  1. 01

    Audit of the existing setup

    Inventory of equipment, software versions and weak points.

    Step 1
  2. 02

    Preventive maintenance plan

    Periodic visits matched to the criticality of each piece of equipment.

    Step 2
  3. 03

    Troubleshooting and on-call

    On-site response 24/7, with response times set in the contract according to criticality.

    Step 3
  4. 04

    Traceability

    A report after every call-out and a periodic review: equipment status, recurring failures, recommendations.

    Step 4
Client case

A realexample.

Hospital For a major hospital in the Grenoble area, we monitor the video protection system: monthly analysis of camera losses, identification of the causes (network, power supply, hardware) and a corrective action plan.

In the field

Video, temperature,technical cabinets.

Who we work with

The sectorswe support.

Industry

Production lines, utilities, control rooms.

Healthcare

Hospitals, laboratories, cold rooms.

Defence

Military infrastructure and sensitive sites.

Local authorities

Urban video protection, municipal buildings, public contracts.

Frequently asked questions

Frequently askedquestions.

Do you work on installations you did not install?
Yes, that is the most common case. We start with an audit to take over the documentation and back up the existing programs.
Can you take over a PLC or supervision system with no documentation?
Yes. We retrieve the programs in place, back them up and rebuild the documentation needed.
Does the on-call service cover nights and weekends?
Yes, 24/7 for sites under contract.
Do you bid for public contracts?
Yes, we respond to tenders from local authorities and public bodies, with a qualified electronic signature.
Service area

Servicearea.

From Varces, just south of Grenoble

Based in Varces, just south of Grenoble, we work first and foremost in Isère (Grenoble area, Grésivaudan, Voironnais, Trièves, Matheysine) and across the Auvergne-Rhône-Alpes region. For key accounts and defence sites, we work anywhere in France.

  • Grenoble38000
  • Échirolles38130
  • Crolles38920
  • Voiron38500
  • Mens · Trièves38710
  • La Mure · Matheysine38350
  • Lyon69000
  • Chambéry73000
  • Annecy74000
  • Valence26000
Also at MCO Facilities

Three moreareas of expertise.

Start an MCO contract

An audit ofyour installations.

An inventory of your equipment, backup status and weak points, followed by a maintenance plan proposal tailored to your site.